From first hello to happy regular. ♡

Everything you need to create a warm, professional and consistent Conscious Cleaning experience — while keeping communication, expectations and boundaries clear from the very beginning.

Your Client Journey

Follow the simple step-by-step process from receiving an enquiry through to completing the clean, gathering feedback and securing the next booking.

Your Message Templates

Not sure what to say? Use Ruby's ready-to-go messages for enquiries, quotes, bookings, pre-clean communication, completion, feedback and rebooking.

Policies & T&C's


Customise your Client Policies & Terms template. Before sending it to any clients, create your own copy in Canva and personalise the contact details with your business information. 

ENQUIRE → UNDERSTAND → QUOTE → BOOK → PREP → CLEAN → CARE → REBOOK

Remember: The clean is only one part of the client experience.

Be warm. Be clear. Be reliable. Keep good records. Set expectations early. And always leave your client feeling cared for.